Manage inbound and/or outbound calls Follow various communication scripts when speaking to a caller Handle customer engagement Identify customer needs, answer questions and solve problems Up-sell products and services when possible Build sustainable customer relationships Organize all conversation records Build product knowledge and Improve performance and hit goals
JOB HIGHLIGHTS: Near with public transport (mrt, lrt) Office work hours 8:00 A.M. – 5:00 P.M. Monday – Friday.( Half day on Saturday) Basic salary up to 2,000-2,500 (depends on experience) EPF& SOCSO included Annual leave, emergency leave & Medical leave provided Promotion for better position
REQUIREMENTS: Good communication skills in Bahasa Malaysia OR English (ability to speak in Mandarin will be an added advantage) Excellent command of spoken and written English Strong customer service skills, highly motivated team-player. Applicants should be Malaysian citizens Good work ethic, well organized and self-motivated. Able to exceed activity quotas. Committed, highly motivated and looking forward to an exciting and rewarding career. Dedicated, results oriented, positive minded individual striving for positive results.
APPLICATION:
Contact us at: 03-33852417 / 013-9393455 Or email your application to wingo.talent@gmail.com