CUSTOMER SERVICE SPECIALIST
Papar iklan kiriman WINGO STARR GROUP
Description
JOB DESCRIPTION:Engage with customers by telephone/whatsapp to provide information about products or services or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Review policy & terms to determine compliance matters. Maintain and update SOP and record.
Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
Ensuring Customer Service satisfaction with clients
JOB HIGHLIGHTS:
Monthly Commission up to RM2000 (not including basic salary)
EPF, SOCSO included
Yearly Bonus
Allowances & Annual Leave provided
REQUIREMENTS:
Malaysian Citizen
Minimum SPM or higher
Preferably with outspoken personality
Computer Literate (microsoft office (word, excel)
Excellent communication skills including active listening.
Service-oriented and able to resolve customer complaints
Proficient computer skills with the ability to learn new software.
Knowledge of, or ability to learn, product, service, or area of customer service specialization.
Some experience with the product or service to which the specialist will be assigned preferred.
APPLICATION:
Contact us at: 03-33852417 / 013-9393455
Or email your application to wingo.talent@gmail.com
Information
Jenis Iklan: Lain-lainStatus Iklan: Syarikat
